Trust & Safety

Your family's safety is our priority.

Every carer on Coorie has a verified Enhanced DBS check before they can accept a single booking. Here's exactly what we check.

DBS checkedRechecked every yearID verified familiesReviews after every sit

How we keep families safe.

The checks behind every profile

Enhanced DBS check

Every carer needs an Enhanced DBS check, including the children's barred list, verified by our team before they can take a single booking.

Verified families

Every parent verifies their ID with photo ID and a live selfie match before they can book a carer or post a job. Carers can verify their ID too.

Documents we review

Carers can add their right to work, first aid, insurance and Ofsted registration. We review each document, and every verified check shows on their profile.

Reviews after every sit

Families and carers review each other after completed bookings, so you can see how a carer has worked with other families.

Ongoing checks

We don't just check once. Reports are investigated, and every carer's DBS check must be verified again each year to keep taking bookings.

Secure payments

All payments are processed through Stripe with bank-level encryption. No cash changes hands, so there's always a clear record.

Something doesn't feel right?

If you ever feel uncomfortable or concerned about a carer or a booking, report it from the booking or contact our support team. We take every report seriously and act quickly.

Support from real people
Accounts suspended where needed
Incident investigation
Payment held until the sit ends

Find childcare you can trust.

Every carer's DBS check is verified before they can be booked. Browse profiles, read reviews, and book with confidence.