Community
Community Guidelines.
Coorie is built on trust. These guidelines help us maintain a safe, respectful community for families and carers alike.
Safe communityMutual respectClear expectations
For everyone.
Standards we expect from every member of the Coorie community
Be honest and accurate in your profile and communications
Treat all members with respect and professionalism
Respond to messages and booking requests promptly
Report any concerns to our trust and safety team
Never share login credentials or sensitive information in messages
Keep payments on-platform for your protection
For parents
Guidelines for families.
Help us keep the community great by following these simple guidelines when booking and working with carers.
Provide accurate information about your children's needs and any allergies
Be on time for handovers and pickups
Communicate any changes to plans as early as possible
Leave honest reviews to help other families and reward great carers
For carers
Guidelines for carers.
Maintain trust with families by upholding these professional standards in every booking.
Keep your qualifications, DBS status, and availability up to date
Only accept bookings you can confidently fulfil
Follow the care plan discussed with the parent
Contact the parent immediately if any issues arise during care
Zero tolerance.
We have zero tolerance for harassment, discrimination, violence, or any form of abuse. Accounts found in violation will be permanently suspended and reported to the appropriate authorities where necessary.
Harassment or bullying
Discrimination of any kind
Violence or threats
Fraud or misrepresentation