Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the site owners.

Cookies may be set by the website you are visiting (“first-party cookies”) or by other websites that serve content on the page (“third-party cookies”). They can be either “session cookies” (which are deleted when you close your browser) or “persistent cookies” (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

Coorie uses cookies and similar technologies to provide you with a secure, functional, and personalised experience. We use cookies to keep you logged in, remember your search preferences, process payments securely, and understand how you use our platform so we can improve it.

We aim to use only the cookies that are necessary for the platform to function properly and to provide you with the best possible experience. Below is a detailed breakdown of the types of cookies we use.

3. Essential Cookies

These cookies are strictly necessary for the platform to function and cannot be disabled. They include your authentication session token (which keeps you logged in), security cookies (which help protect against cross-site request forgery and other attacks), and cookies that remember your cookie consent preferences.

Without these cookies, services such as logging in, making bookings, and processing payments would not be possible. Essential cookies are always active and do not require your consent.

4. Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, personalised features. These include your preferred search filters, location settings, language preferences, and display options.

While the platform will still work without these cookies, disabling them may mean that some features do not remember your preferences, and you may need to re-enter information more frequently.

5. Analytics Cookies

With your permission, we use Google Analytics to understand how visitors use Coorie, such as which pages are visited, how people arrive at the site, and roughly how long they stay. It helps us improve the platform. Google Analytics is only loaded after you choose “Accept all” in our cookie banner; if you choose “Essential only”, it is never loaded.

Google Analytics uses a random identifier rather than your name or email. We don't send it the parts of web addresses that can contain private information (such as password reset links), we don't use it on invoices or admin pages, and Google signals and advertising features are turned off. Google may process this data outside the UK under its own safeguards.

6. Marketing Cookies

At present, Coorie does not use marketing or advertising cookies. We do not serve targeted advertisements on our platform and do not share your browsing data with advertising networks.

If we introduce marketing cookies in the future, we will update this policy and request your consent before setting any such cookies on your device.

7. Third-Party Cookies

Some cookies on our platform are set by third-party services that we use to provide our services. Stripe, our payment processor, sets cookies necessary for secure payment processing and fraud prevention. These cookies are essential for completing transactions on the platform.

If you accept analytics cookies, Google Analytics sets the cookies listed in section 5. Google has its own privacy and cookie policies, which we encourage you to review. We only work with third parties that comply with applicable data protection legislation.

8. Managing Cookies

You can change or withdraw your choice at any time. If you withdraw consent, Google Analytics stops and its cookies are removed.

Change cookie settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. The exact steps vary by browser:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking essential cookies will prevent you from using core features of the platform, including logging in and making bookings. We recommend keeping essential cookies enabled for the best experience.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or in applicable regulations. Any material changes will be communicated through a notice on our platform. We encourage you to review this policy periodically.

The “Last updated” date at the top of this page indicates when the policy was last revised. Your continued use of the platform following any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@coorie.care
• Post: Coorie, 86-90 Paul Street, London EC2A 4NE
• Phone: 020 7946 0958

For more information about how we handle your personal data, please see our Privacy Policy.